Keep clear photos
Take clear photos when the issue is noticed, showing the area and detail.
After-service support
When a visit is complete, there is a clear place to raise a concern.
If part of a cleaning service needs follow-up, submit photos and details within 24 hours. The team reviews the booked scope and the information from the site before arranging the next step.
Identify the exact area
Name the room, surface, and the work that needs another look.
The team checks the booked scope
The team reviews the original booking, priority areas, and submitted information.
Confirm the next step
Cleaning items that qualify for rework are scheduled at no charge; other situations receive a clear response on the available next step.
Use the order entry when follow-up is needed.
Photos, location, and a specific description help the team review it quickly.